Senior Director, People Business Partners – Sales, Field and Remarketing Centers

Company Name: ACV Auctions
Location: Buffalo, NY, United States
Job Type: Full-time
Salary Range: $192,000 – $220,000 yearly
Industry: Automotive Technology / Digital Marketplace

Job Overview

ACV Auctions is fundamentally transforming the wholesale automotive industry by fostering unprecedented trust and transparency. As a Senior Director, People Business Partners for Sales, Field, and Remarketing Centers, you will be a pivotal strategic leader, directly impacting the success and growth of our core operational teams. This Senior-Level position demands a seasoned HR executive with a deep understanding of supporting dynamic sales organizations and large, geographically dispersed hourly/non-exempt workforces in a fast-paced, innovative automotive technology environment.

You will lead and develop a dedicated team of People Business Partners, serving as a trusted advisor to senior leaders across our expansive Sales team, our critical Field operations, and our nationwide Remarketing Centers. If you possess a proven track record of strategic HR leadership, expertise in managing multi-state distributed teams, and a passion for optimizing talent and organizational effectiveness in a high-growth sector, ACV Auctions offers an unparalleled opportunity to shape our future and contribute to a company redefining an entire industry.

Duties and Responsibilities

• Provide strategic People/HR leadership and expert guidance to senior executives and leaders within our Sales organization, Field operations, and Remarketing Centers.
• Ensure comprehensive labor regulations compliance across multi-state operations, particularly relevant to large, distributed workforces.
• Lead and develop a high-performing team of People Business Partners, effectively managing distributed teams across multiple states.
• Act as a dedicated partner with Sales leaders and supporting site and field-based hourly/non-exempt workforces, understanding their unique challenges and opportunities.
• Develop, implement, and continually refine HR strategy that is seamlessly integrated with and supports the overarching business objectives of Sales, Field, and Remarketing Centers.
• Drive proactive talent management initiatives, including workforce planning, talent acquisition strategies, and performance management tailored to these operational groups.
• Design and implement impactful leadership development programs focused on empowering sales managers, field leaders, and site managers.
• Oversee and provide strategic direction for employee relations matters specific to sales and field-based operations, fostering a positive and productive work environment.
• Collaborate closely with Total Rewards to ensure competitive and equitable compensation and benefits strategies for hourly and exempt roles.
• Utilize data-driven HR metrics/analytics to inform decisions, identify trends, and measure the effectiveness of People programs within these functions.
• Advise on and optimize organizational structure to enhance efficiency and scalability for Sales, Field, and Remarketing teams.
• Lead M&A due diligence specifically for People Business Partner workstreams related to Sales, Field, and Remarketing Centers, ensuring smooth integrations.
• Provide expert coaching to managers and leaders, enhancing their capabilities in people leadership, performance management, and team development.
• Spearhead change management initiatives, guiding these critical operational teams through periods of transformation with clear communication and support.
• Stay abreast of and ensure rigorous adherence to all relevant legal and regulatory compliance standards affecting sales, field, and hourly workforces.
• Champion effective communication strategies across all levels of the organization, particularly within geographically dispersed teams.
• Cultivate strong interpersonal skills and build impactful, trusted relationships with all stakeholders, from frontline staff to executive leadership.

Qualifications

• Experience Level: Senior-Level (7+ years of experience in People Business Partner roles, with 5+ years in leadership roles overseeing People Business Partners/HR Teams in a multi-state environment; experience working with Sales leaders and supporting site and field-based hourly/non-exempt workforces).
• Education Requirement: Bachelor’s degree in Human Resources, Organizational and Industrial Psychology, Business Administration or similar applicable discipline. SHRM-SCP and/or HRCI SPHR Certification preferred.
• Required Skills:
  • Extensive and progressive People/HR leadership experience.
  • Deep expertise in labor regulations compliance across diverse states.
  • Proven track record of successfully managing distributed teams across multiple states.
  • Direct experience partnering with Sales leaders and effectively supporting site and field-based hourly/non-exempt workforces.
  • Demonstrated ability to develop and implement impactful HR strategy.
  • Comprehensive knowledge of talent management best practices.
  • Strong background in leadership development and coaching.
  • Expert-level proficiency in employee relations.
  • Solid understanding of total rewards principles and practices.
  • Skilled in data-driven HR metrics/analytics for strategic decision-making.
  • Experience with organizational structure optimization.
  • Direct experience with M&A due diligence specifically related to People Business Partner workstreams.
  • Exceptional coaching managers capabilities.
  • Strong command of change management methodologies.
  • In-depth knowledge of legal and regulatory compliance within HR.
  • Outstanding communication (written and verbal) and interpersonal skills.
  • Proven ability to build strong, trusted relationships at all organizational levels.

Salary and Benefits

This Full-time Senior Director, People Business Partners position offers a competitive annual salary ranging from $192,000 – $220,000 yearly. ACV Auctions is committed to providing a comprehensive and attractive benefits package designed to support the overall well-being and professional growth of our senior leaders. This typically includes robust health, dental, and vision insurance plans, a generous paid time off policy, a 401(k) retirement plan with company match, opportunities for ongoing professional development and certifications, and a dynamic, high-growth work environment.

Working Conditions

This is a Full-time position based in Buffalo, NY, United States. The role involves a blend of strategic planning, team leadership, and executive advisory responsibilities. While primarily an office-based role, it requires the ability to effectively manage and collaborate with distributed teams across multiple states, particularly supporting field and site-based operations. This necessitates strong reliance on modern communication and collaboration tools. The work environment is fast-paced and dynamic, typical of a growing technology company, demanding adaptability, strong organizational skills, and the ability to manage multiple high-priority initiatives simultaneously. Occasional travel will be required for team meetings, leadership engagements at sales hubs or remarketing centers, and M&A activities.

Why Work with Us

Join ACV Auctions and become an integral part of a company that’s revolutionizing the automotive industry. We are a pioneering force in automotive technology, relentlessly driving innovation and transparency across the wholesale market. As our Senior Director, People Business Partners, you will sit at the strategic core of our Sales, Field, and Remarketing operations, directly influencing our culture, leadership capabilities, and talent landscape within these critical areas.

We offer a challenging yet incredibly rewarding environment where your expertise in People strategy, leadership development, and organizational effectiveness will make a tangible impact on our rapid growth. You will lead a talented team, partner with visionary executives, and help build the workforce that continues to redefine an industry. If you are passionate about people-centric leadership, have a proven track record supporting large, distributed operational teams, and are eager to contribute to a company that values excellence, collaboration, and continuous evolution, ACV Auctions is the ultimate destination for your next career chapter.