Company Name: Beacon Health System
Location: Kalamazoo, Michigan, United States
Job Type: Full-time
Salary Range: Negotiable
Industry: Human Resources / Management / Healthcare
Job Overview
Beacon Health System is a leading provider of comprehensive healthcare services, dedicated to enhancing the health of the communities we serve. We are seeking a highly experienced and strategic HR Business Partners and Operations Manager to join our team in Kalamazoo, Michigan. This Full-time, Senior-Level leadership role offers a pivotal opportunity to drive operational excellence within our Human Resources function and strategically partner with business leaders in a dynamic Healthcare environment.
As the HR Business Partners and Operations Manager, you will be instrumental in building high-performing teams, optimizing HR processes through technology and data, and fostering a culture of accountability and innovation. You will leverage your progressive experience in HR Operations, strategic thinking, and collaborative leadership to transform ideas into actionable solutions that elevate HR outcomes across the organization. If you are a resilient change agent with a passion for leveraging technology to enhance the employee experience, Beacon Health System invites you to apply.
Duties and Responsibilities
- Partner with business leaders to understand their priorities and develop strategic HR solutions that align with organizational goals.
- Stay abreast of industry trends and best practices in HR Operations and technology.
- Provide overall prioritization of work assignments and management of functional team resources within the HR Solutions Partners team.
- Analyze existing HR processes and proactively identify opportunities for improvement, automation, and standardization.
- Design and implement streamlined processes to enhance the overall employee experience.
- Leverage technology and AI solutions to optimize workflows, data management, and reporting within HR operations.
- Work effectively within a collaborative Pod structure, fostering teamwork and shared accountability.
- Evaluate HR technology platforms and tools, recommending and implementing solutions that meet business needs.
- Lead the implementation and integration of HRIS (Human Resources Information Systems) and other relevant HR technologies.
- Establish key metrics and performance indicators for HR operational effectiveness.
- Utilize data analytics and reporting tools to generate actionable insights for HR and business leaders.
- Drive continuous improvement initiatives based on thorough data analysis.
- Provide leadership, coaching, guidance, and mentorship to HR Solutions Partners, supporting their professional development.
- Foster a culture of accountability, collaboration, and innovation within the HR team.
- Identify training and development needs for HR staff to ensure continuous skill enhancement.
- Ensure the HR Shared Services function consistently maintains high performance standards in customer service, responsiveness, and resolution times.
- Partner with leadership and other HR functions on employee engagement and retention strategies.
- Analyze employee engagement data to identify trends and inform strategic initiatives.
- Ensure strict compliance with relevant employment laws, regulations, and internal policies.
- Proactively mitigate risks associated with HR operations, safeguarding the organization.
- Collaborate with legal, risk, and compliance teams to ensure comprehensive adherence to standards.
- Consult on the development of HR programs and facilitate engaging training sessions on HR policies, procedures, and best practices.
- Develop and deliver engaging and informative training materials for various HR initiatives.
- Partner with other subject matter experts to create comprehensive training programs.
- Apply a Bachelor’s degree (required); Master’s degree preferred.
- Possess PHR/SPHR or SHRM-CP/SCP (preferred).
- Possess 5+ years of progressive experience in HR Operations, ideally within a healthcare or shared services setting.
- Proficient in HRIS, ATS, Office 365 (SharePoint, Planner, Loop, Teams, etc.), data analytics, and project management.
- Demonstrate proven ability to build high-performing teams and lead through change.
- Exhibit strategic thinking, with the ability to transform ideas into action.
- Be a tech-savvy problem solver, capable of optimizing systems and processes.
- Showcase collaborative leadership, inspiring trust, accountability, and innovation.
- Be a data-minded decision maker, consistently using metrics to elevate outcomes.
- Act as a resilient change agent, capable of driving transformation at scale.
Qualifications
- Experience Level: Senior-Level (5+ years of progressive experience).
- Education Requirement: Bachelor’s degree required; Master’s degree preferred.
- Required Skills:
- Bachelor’s degree required; Master’s degree preferred.
- PHR/SPHR or SHRM-CP/SCP preferred.
- 5+ years of progressive experience in HR Operations, ideally within a healthcare or shared services setting.
- Proficiency in HRIS, ATS, Office 365 (SharePoint, Planner, Loop, Teams, etc.), data analytics, project management.
- Proven ability to build high-performing teams and lead through change.
- Strategic thinking, transforming ideas into action.
- Tech-savvy problem solver, optimizing systems and processes.
- Collaborative leadership, inspiring trust, accountability, and innovation.
- Data-minded decision maker, using metrics to elevate outcomes.
- Resilient change agent, driving transformation at scale.
- Proven ability to partner with business leaders to understand priorities and develop strategic HR solutions.
- Skilled in staying abreast of industry trends and best practices.
- Proficient in providing overall prioritization of work assignments and management of functional team resources.
- Capable of analyzing existing HR processes and identifying opportunities for improvement, automation, and standardization.
- Experience designing and implementing streamlined processes to enhance employee experience.
- Skilled in leveraging technology and AI solutions to optimize workflows, data management, and reporting.
- Experience working within a collaborative Pod structure.
- Proficient in evaluating HR technology platforms and tools.
- Experience leading the implementation and integration of HRIS and other relevant technologies.
- Skilled in establishing key metrics and performance indicators for HR operational effectiveness.
- Proficient in utilizing data analytics and reporting tools to generate insights.
- Proven ability to drive continuous improvement initiatives based on data analysis.
- Skilled in providing leadership, coaching, guidance, and mentorship to HR Solutions Partners.
- Capable of fostering a culture of accountability, collaboration, and innovation.
- Proficient in identifying training and development needs.
- Experience ensuring HR Shared Services function maintains performance standards (customer service, responsiveness, resolution).
- Skilled in partnering with leadership and other HR functions on employee engagement and retention strategies.
- Capable of analyzing employee engagement data.
- Proficient in ensuring compliance with relevant employment laws, regulations, and internal policies.
- Skilled in mitigating risks associated with HR operations.
- Experience collaborating with legal, risk, and compliance teams.
- Proficient in consulting on the development of programs and facilitating training sessions on HR policies, procedures, and best practices.
- Skilled in developing and delivering engaging and informative training materials.
- Experience partnering with other subject matter experts to create training programs.
Salary and Benefits
Beacon Health System offers competitive compensation for this Full-time HR Business Partners and Operations Manager position. Your salary will be negotiable and determined based on your extensive experience, qualifications, and leadership background. We are committed to fostering a supportive and rewarding work environment for our valued leaders. Beyond your salary, Beacon Health System provides a comprehensive benefits package designed to support your overall well-being and professional growth, which typically includes robust medical, dental, and vision insurance, generous paid time off, a retirement plan, opportunities for continuous education and professional development, and a vibrant culture dedicated to patient care and operational excellence.
Working Conditions
This is a Full-time, On-site position located in Kalamazoo, Michigan, United States. You will primarily work within a professional office environment, leading a team of HR Solutions Partners and collaborating closely with business leaders and various HR functions. The role demands strong leadership, strategic thinking, and technical aptitude in HR systems and data analytics. The environment is fast-paced, typical of a large healthcare system, requiring adaptability and resilience to drive large-scale transformation initiatives. Standard business hours are generally observed.
Why Work with Us
At Beacon Health System, we are more than just a healthcare provider; we are a dedicated community of caregivers committed to enhancing the health and well-being of those we serve. Joining us as an HR Business Partners and Operations Manager means becoming a pivotal leader in a system that values Healthcare excellence, strategic Human Resources, and innovative Management.
You’ll be empowered to build high-performing teams, optimize HR processes through cutting-edge technology and data analytics, and directly contribute to the employee experience at scale. We offer a supportive and collaborative environment where your strategic thinking, tech-savvy problem-solving, and resilient change leadership are highly valued. If you are a driven HR leader seeking a challenging role where your contributions make a tangible impact on organizational effectiveness and employee satisfaction, Beacon Health System offers an unparalleled opportunity for your next career chapter.
