Company Name: ASML
Location: Chandler, AZ, United States
Job Type: Full-time
Salary Range: Negotiable
Industry: Warehousing-Logistics / Semiconductor Equipment Manufacturing
Job Overview
ASML is a global leader in Semiconductor Equipment Manufacturing, designing, developing, and servicing the advanced lithography machines essential for producing microchips. We are seeking a highly experienced and meticulous Freight Specialist to join our team in Chandler, AZ. This Mid-Level to Senior-Level role offers a unique opportunity to directly contribute to the efficient and compliant movement of critical components and equipment within our complex global supply chain.
As a Freight Specialist, you will be instrumental in tracking and troubleshooting shipments, managing relationships with freight forwarders, and ensuring the highest levels of data accuracy and cost control. You will thrive in a challenging, fast-paced environment, working cross-functionally to drive continuous improvements and uphold ASML’s commitment to operational excellence. If you are a results-driven individual with a strong customer focus, a keen eye for detail, and a passion for optimizing global logistics, ASML invites you to apply.
Duties and Responsibilities
- Track and troubleshoot ongoing shipments, ensuring timely and accurate delivery of critical semiconductor equipment and components.
- Support the daily management of freight forwarders and integrators, serving as a key escalation point for complex issues.
- Process and respond to inquiries efficiently via ticketing tools and emails, maintaining high levels of customer satisfaction.
- Drive key performance indicators (KPIs), implement process improvements, seek continuous enhancements, and lead special projects to optimize freight operations.
- Ensure strict adherence to standard shipping processes and correct TMS usage (Transportation Management Systems).
- Maintain data completeness and accuracy in SAP and TMS for all freight-related activities.
- Conduct thorough freight bill auditing and cost control, utilizing rate cards and comparing them with actual freight bills to identify discrepancies.
- Investigate freight bills that do not follow established approval flows, ensuring financial compliance.
- Provide accurate rate quotes for cost analysis to support business decision-making.
- Demonstrate a strong customer focus and commitment to customer satisfaction in every interaction.
- Complete assignments with exceptional attention to detail and high accuracy, showcasing excellent problem-solving ability.
- Prove the ability to perform effectively in a demanding environment with constantly changing workloads and deadlines.
- Be result-driven, consistently demonstrating ownership and accountability for outcomes.
- Proactively identify bottlenecks and drive improvements within freight processes.
- Exhibit the ability to work independently or as part of a team, adapting to project needs.
- Maintain open, clear, concise, and professional communication skills (verbal and written) with all stakeholders.
- Establish and maintain cooperative working relationships with internal and external partners.
- Possess the ability to pivot with shifting priorities and manage multiple tasks effectively.
- Act as a multi-tasking, team player, self-starting individual who initiates and drives continuous improvement.
- Demonstrate a thinking outside the box mentality, ability to put structure in complex environments, and openness to cultural differences.
Qualifications
- Experience Level: Mid-Level to Senior-Level (3-5 years with Bachelor’s, or 10+ years with High School Diploma).
- Education Requirement: High School Diploma with minimum 10 years of relevant work experience OR Bachelor’s degree in logistics, supply chain management, operational management and 3-5 years of relevant work experience.
- Required Skills:
- High School Diploma with minimum 10 years of relevant work experience OR Bachelor’s degree in logistics, supply chain management, operational management and 3-5 years of relevant work experience.
- Experience in a challenging, fast-paced environment coordinating with different stakeholders and layers.
- Proven work experience in cross-functional teams.
- Intermediate competencies in MS Excel and PowerPoint.
- Knowledge of logistics management systems (TMS), their set-up and application (SAP ECC preferred).
- Knowledge of customs import and export regulations (a plus).
- Proficient in tracking and troubleshooting of ongoing shipments.
- Ability to support daily management of freight forwarders and integrators (escalation point).
- Skilled in processing and responding to inquiries via ticketing tool and emails.
- Proven ability to drive KPIs, improve processes, seek continuous improvements, implementing special projects.
- Experience ensuring adherence to standard shipping processes and correct TMS usage.
- Capability in ensuring data completeness and accuracy in SAP and TMS.
- Proficient in freight bill auditing and cost control (utilizing rate cards, comparing with actual freight bills).
- Strong ability to investigate freight bills that do not follow approval flow.
- Expertise in providing rate quotes for cost analysis.
- Strong customer focus and commitment to customer satisfaction.
- Ability to complete assignments with attention to detail and high accuracy, excellent problem-solving ability.
- Proven ability to perform effectively in a demanding environment with changing workloads and deadlines.
- Result-driven, demonstrates ownership and accountability.
- Identifies bottlenecks and drives improvements.
- Ability to work independently or as part of a team.
- Open, clear, concise, and professional communication skills (verbal and written).
- Ability to establish and maintain cooperative working relationships.
- Ability to pivot with shifting priorities.
- Multi-tasking, team player, self-starting, initiates and drives continuous improvement.
- Thinking outside the box mentality, ability to put structure in complex environments, open to cultural differences.
Salary and Benefits
ASML offers competitive compensation for this Full-time Freight Specialist position. Your salary will be negotiable and determined based on your experience and qualifications. We believe in rewarding top talent and fostering a supportive work environment. Beyond your salary, ASML is committed to providing a comprehensive benefits package designed to support your overall well-being and professional growth, which may include health, dental, and vision insurance, paid time off, and retirement planning options.
Working Conditions
This is a Full-time position based in Chandler, AZ, United States. You will work within a dynamic office and potentially warehouse/logistics environment, collaborating closely with various internal departments (e.g., procurement, sales, finance) and external freight forwarders. The role demands strong organizational skills, meticulous attention to detail, and the ability to manage multiple priorities in a fast-paced, demanding environment with changing workloads and deadlines. Occasional travel may be required. You will utilize various logistics management systems and standard office software.
Why Work with Us
At ASML, you’re not just joining a company; you’re becoming part of a global leader in Semiconductor Equipment Manufacturing, a crucial industry that underpins virtually every aspect of modern technology. We are a pioneering force, designing and developing the lithography machines essential for creating the world’s most advanced microchips. As a Freight Specialist, your role is pivotal in ensuring the seamless flow of our complex supply chain, directly contributing to our operational excellence and global impact.
We offer a challenging yet incredibly rewarding environment where your expertise in Warehousing-Logistics will be highly valued. You will be empowered to drive continuous improvements, implement special projects, and work with diverse, cross-functional teams. If you are a results-driven professional with a strong customer focus, an “outside the box” mentality, and a desire to contribute to a company that’s shaping the future of technology, ASML offers an unparalleled opportunity for your next career chapter.
