Company Name: ACV Auctions
Location: Buffalo, NY, United States
Job Type: Full-time
Salary Range: $21.00 hourly
Industry: Automotive Technology / Digital Marketplace
Job Overview
ACV Auctions is fundamentally transforming the wholesale automotive industry by bringing unprecedented trust and transparency to every transaction. As a Payment Ops – Registration Specialist, you will play a crucial role in ensuring the seamless and compliant registration of our valued dealer partners onto our innovative digital marketplace. This Entry-Level to Mid-Level position is ideal for a detail-oriented professional with a strong administrative background who is passionate about upholding compliance standards and mitigating risk.
You will be at the heart of our payment operations, responsible for the thorough review and verification of critical documentation, ensuring that all aspects align with regulatory requirements and internal policies. Your meticulous work will directly contribute to the integrity of our financial processes and the security of our platform. If you thrive in a fast-paced, technology-driven environment and are committed to accuracy, teamwork, and problem-solving, ACV Auctions offers a dynamic opportunity to contribute to a company that’s redefining the automotive industry.
Duties and Responsibilities
- Perform meticulous document review and verification for all new dealer registrations, ensuring accuracy and completeness.
- Ensure strict compliance adherence to all relevant legal, regulatory, and internal policies related to dealer registration and payment processing.
- Facilitate clear and concise communication with dealers, both existing and prospective, to resolve any documentation discrepancies or inquiries.
- Collaborate effectively with internal teams (e.g., Sales, Legal, Compliance) to streamline the registration process.
- Utilize and navigate efficiently various digital platforms, including CRM and ERP systems, for data entry, tracking, and reporting.
- Proactively identify and report recurring compliance issues or potential process improvements to leadership.
- Implement strategies for fraud risk mitigation by thoroughly assessing the validity and authenticity of submitted documents.
- Act as a vital liaison between internal and external groups, bridging communication gaps to ensure smooth operations.
- Demonstrate strong technology proficiency by effectively using Google Suite or Microsoft Office applications for various administrative tasks.
- Exhibit persistence in pursuing necessary documentation and resolving complex registration challenges.
- Contribute positively to a collaborative teamwork environment, supporting colleagues and shared objectives.
- Apply strong organization skills to manage a high volume of documents and tasks efficiently.
- Master the art of prioritization to ensure urgent tasks are addressed promptly and deadlines are met.
Qualifications
- Experience Level: Entry-Level to Mid-Level (2-3 years administrative, AR/AP, or payments-related experience).
- Education Requirement: High School Diploma required, Bachelor’s degree preferred.
- Required Skills:
- Proven experience in document review and verification.
- Strong understanding of and commitment to compliance adherence.
- Excellent communication skills (written and verbal) for interacting with dealers and internal teams.
- Demonstrated proficiency in using CRM and ERP systems.
- Ability to identify and troubleshoot recurring compliance issues.
- Awareness and application of fraud risk mitigation techniques.
- Skill in accurately assessing document validity.
- Experience acting as a liaison between internal and external groups.
- High technology proficiency, specifically with Google Suite or Microsoft Office.
- Exhibit persistence in problem-solving and task completion.
- Strong commitment to teamwork.
- Exceptional organization and attention to detail.
- Proven ability in prioritization of tasks in a dynamic environment.
Salary and Benefits
This Full-time Payment Ops – Registration Specialist position offers a competitive hourly salary of $21.00 hourly. ACV Auctions is committed to providing a comprehensive benefits package designed to support the overall well-being and professional growth of our team members. This typically includes health, dental, and vision insurance, paid time off, opportunities for professional development, and a dynamic work environment where your precision and dedication are valued.
Working Conditions
This is a Full-time, office-based position located in Buffalo, NY, United States. You will primarily work within a collaborative office environment, utilizing computer systems, CRM, and ERP platforms extensively for document processing, data entry, and communication. The role involves managing a consistent volume of tasks, requiring strong organizational skills and the ability to prioritize effectively. You will engage with both internal teams and external dealer partners primarily through digital communication channels and phone calls. The work environment is fast-paced, reflecting the dynamic nature of a rapidly growing automotive technology company.
Why Work with Us
Join ACV Auctions and become an integral part of a company that’s truly transforming the automotive industry. We are a pioneering force in automotive technology, relentlessly driving innovation, trust, and transparency across the wholesale market. As a Payment Ops – Registration Specialist, your meticulous attention to detail and commitment to compliance directly contribute to the integrity of our platform and the seamless experience of our dealer partners.
We offer a challenging yet incredibly rewarding environment where your administrative prowess and dedication to accuracy will make a tangible impact. You’ll gain valuable experience in the intersection of automotive, technology, and financial operations, working alongside a supportive team that values precision and problem-solving. If you’re looking for an opportunity to contribute to a fast-growing company
