Company Name: Marston Holdings Limited
Location: Camberley, Surrey, UK (On-site)
Job Type: Full-time
Salary Range: £23,800 yearly (plus discretionary monthly bonus)
Industry: Judicial Services / Technology-Enabled Solutions
Job Overview
Marston Holdings Limited, a leader in Judicial Services and Technology-Enabled Solutions, is seeking a confident and organised Account Executive – Case Handler to join our team in Camberley, Surrey.
In this role, you will manage an existing caseload, maintain clear communication with both clients and customers, and collaborate with the enforcement team to ensure efficient case resolution. The position requires persistence, excellent communication skills, and the ability to handle a variety of situations with confidence. If you are a proactive team player with strong organisational abilities, this is an excellent opportunity to work in a fast-paced, rewarding environment.
Duties and Responsibilities
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Manage and review an existing caseload, ensuring all information is accurate and up to date.
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Maintain clear communication between clients and customers via telephone and email.
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Collaborate with the enforcement team to follow up on case inquiries and deliver efficient service.
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Work to deadlines to ensure timely case resolution.
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Prepare reports and handle invoicing with attention to detail.
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Approach situations with confidence and persistence.
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Apply strong organisational skills to manage a varied workload.
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Contribute to a supportive and collaborative team environment.
Qualifications
Experience Level: Entry-Level to Mid-Level — ideal for candidates with administrative or customer service experience in a fast-paced environment.
Education Requirement: High school diploma or equivalent. Strong communication and organisational skills are essential.
Required Skills:
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Excellent verbal and written communication skills.
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Confidence and persistence when handling challenging situations.
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Strong organisational abilities to manage a varied workload.
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Team-oriented mindset.
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Proven ability to manage and review caseloads.
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Skilled in maintaining professional client and customer communications.
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Experience collaborating with teams to meet deadlines.
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Competence in report writing and invoicing.
Salary and Benefits
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£23,800 annual salary.
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Discretionary monthly bonus.
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Comprehensive benefits package.
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Opportunities for professional development.
Working Conditions
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Full-time, on-site role based in Camberley, Surrey.
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Office-based environment with collaboration across internal teams.
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Fast-paced setting requiring strong time management and communication skills.
Why Work with Us
Marston Holdings Limited is a trusted leader in delivering Judicial Services and Technology-Enabled Solutions. Joining our team means gaining valuable experience, contributing to a high-performance culture, and having access to professional growth opportunities. If you are dependable, organised, and ready for a new challenge, we’d like to hear from you.
