Territory Manager

Company Name: ACV Auctions
Location: Portland, OR, United States
Job Type: Full-time
Salary Range: Negotiable
Industry: Automotive / Digital Marketplace (specifically automotive technology, auto auctions)

Job Overview

ACV Auctions is fundamentally transforming the wholesale automotive industry by bringing unprecedented trust and transparency to every transaction. As a Territory Manager in Portland, OR, you’ll be a frontline leader and vital ambassador for our cutting-edge digital marketplace. This Mid-Level to Senior-Level position calls for a seasoned automotive professional ready to drive significant growth by building strong relationships with dealerships and strategically expanding our presence.

You’ll be responsible for cultivating new business, expertly managing existing accounts, and ensuring our dealer partners maximize their success on the ACV platform. Your deep understanding of the dealership world, coupled with your strategic sales acumen and an upbeat and positive demeanor, will be crucial in delivering unparalleled customer satisfaction and achieving ambitious sales goals. If you’re a results-driven individual passionate about the automotive industry and eager to make a tangible impact with a leading automotive technology and auto auction company, ACV Auctions offers a dynamic environment where your expertise will thrive.

Duties and Responsibilities

• Drive the full sales cycle to build new business by identifying, prospecting, and onboarding new dealerships to the ACV Auctions platform.
• Provide exceptional account servicing, maintaining strong, long-term relationships with existing dealers and dealer groups through regular in-person and over the phone interactions.
• Leverage comprehensive auction knowledge (strongly preferred) to educate dealers on the benefits and mechanics of the ACV digital marketplace.
• Apply a deep understanding of the retail/wholesale marketplace in an operational context to effectively consult with dealer partners.
• Develop and execute a comprehensive strategic plan for your assigned territory to maximize market penetration and achieve sales targets.
• Utilize a CRM (preferably Salesforce) for sales pipeline management, accurately tracking all sales activities, customer interactions, and pipeline progress.
• Consistently achieve or exceed sales goals, contributing directly to the company’s revenue growth.
• Build robust relationship-building skills with dealers and dealer groups, fostering loyalty and trust.
• Engage in strategic conversations with dealers, leveraging your understanding of internal and external networks to increase personal effectiveness and expand ACV’s reach.
• Proactively manage your territory, adapting to shifting priorities and market changes.
• Provide thorough product education to dealers, ensuring they are proficient in using all ACV platform features.
• Accurately handle forecasting and reporting business activity within your territory.
• Employ a consultative selling approach, understanding dealer challenges and offering solutions that drive their success.
• Ensure high levels of customer satisfaction through proactive support and problem-solving.
• Lead proactive marketing efforts within your territory to increase brand awareness and adoption.
• Demonstrate financial accountability for your book of business, managing expenses and contributing to territory profitability.
• Provide day-to-day management of Vehicle Condition Inspectors and KPIs (Key Performance Indicators) within your territory, ensuring operational excellence.
• Be on the road every day, traveling to both existing and prospect dealerships within your assigned territory.
• Travel for internal meetings, training, etc., as required.

Qualifications

• Experience Level: Mid-Level to Senior-Level (based on the 5+ years of required dealership experience).
• Education Requirement: Not specified in the provided text.
• Required Skills:
  • Minimum of 5 years of dealership experience (used or new car business) required.
  • Experience selling into dealerships and auction knowledge (strongly preferred).
  • Ability to read, write, speak, and understand English.
  • Ability to be on the road every day, traveling to both existing and prospect dealerships.
  • Comprehensive understanding of the retail/wholesale marketplace in an operational context.
  • Excellent relationship-building skills (in-person and over the phone).
  • Strong understanding of internal and external networking to increase personal effectiveness.
  • Possess an upbeat and positive demeanor.
  • Ability to be self-motivated and work independently.
  • High adaptability to shifting priorities.
  • Experience using a CRM (preferably Salesforce) for sales pipeline management.
  • Ability to travel for meetings, training, etc.
  • Proven experience in strategic plan development and execution.
  • Expertise in account servicing.
  • Demonstrated success in achieving or exceeding sales goals.
  • Proficient in forecasting and reporting business activity.
  • Adopts a consultative selling approach.
  • Strong focus on customer satisfaction.
  • Experience with proactive marketing.
  • Strong sense of financial accountability for book of business.
  • Experience with day-to-day management of Vehicle Condition Inspectors and KPIs.

Salary and Benefits

ACV Auctions offers competitive compensation for this Full-time Territory Manager position. Your salary will be negotiable and will be determined based on your experience and qualifications. We believe in rewarding top talent and providing incentives for exceptional performance. Beyond your salary, ACV Auctions is committed to providing a comprehensive benefits package designed to support your overall well-being and professional growth. This may include robust health, dental, and vision insurance plans, paid time off, a 401(k) retirement plan, opportunities for continuous professional development, and a dynamic work environment where your contributions are directly linked to our collective success.

Working Conditions

This is a Full-time, field-based position operating out of Portland, OR, United States. A significant portion of your time will involve being on the road every day, traveling to both existing and prospect dealerships within your assigned territory. You will utilize your personal vehicle for transportation. The role demands a self-motivated individual who can work independently while effectively managing their sales pipeline using a CRM (preferably Salesforce). While primarily field-based, you will also engage in strategic planning and virtual collaboration. The environment is fast-paced and results-oriented, typical of a high-growth automotive technology company, requiring adaptability to shifting priorities. Occasional travel for meetings and training may also be required.

Why Work with Us

Join ACV Auctions and become an integral part of a company that’s truly revolutionizing the automotive industry. We are a pioneering force in automotive technology, relentlessly driving innovation, trust, and transparency across the wholesale market. As a Territory Manager, you’ll be a key driver of our expansion, directly influencing our growth by forging strong partnerships with dealers and expanding our footprint within the digital marketplace and auto auctions.

We offer a challenging yet incredibly rewarding environment where your dealership experience, sales prowess, and relationship-building skills will make a tangible impact. You’ll have the autonomy to manage your territory while being supported by a cutting-edge platform and a collaborative team that values an upbeat and positive demeanor. If you’re a driven, strategic sales professional with a passion for the automotive world and a desire to contribute to a company that’s leading the charge in digital transformation, ACV Auctions is the ultimate destination for your next career chapter.