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Regional Facilities Manager

1 month ago
Negotiable
Hourly

Pollo Tropical – West Palm Beach, FL
Job Title: Regional Facilities Manager
Job Type: Full-Time
Industry: Facilities Management / Restaurant Support

Job Overview

Pollo Tropical, a leading brand in the fast-casual restaurant industry, is seeking a dedicated Regional Facilities Manager to join our team in West Palm Beach, Florida. Our mission is to deliver fresh, bold Caribbean flavors in an inviting environment, and maintaining top-notch facilities plays a crucial role in achieving that goal.

As a Regional Facilities Manager, you will oversee the maintenance and operation of multiple restaurant locations, ensuring safe, clean, and efficient facilities that support both our employees and guests. This mid-level position requires hands-on leadership, strategic problem-solving, and effective vendor management to uphold our brand standards and operational excellence.

Duties and Responsibilities

  • Manage and supervise facility maintenance activities across multiple restaurant locations within the assigned region

  • Conduct regular inspections to assess building systems, equipment, and infrastructure to identify maintenance and repair needs

  • Develop and oversee preventative maintenance programs to extend the life of facilities and reduce downtime

  • Coordinate and manage relationships with vendors, contractors, and service providers to ensure timely and cost-effective work

  • Prepare and monitor budgets for facility operations, maintenance, and capital improvement projects

  • Lead financial forecasting efforts related to facility expenses and long-term asset planning

  • Collaborate with restaurant managers and corporate teams to support operational requirements and address facility-related concerns

  • Ensure compliance with all health, safety, and environmental regulations at each location

  • Respond promptly to facility emergencies and troubleshoot issues to minimize operational disruption

  • Utilize MS Office tools and facility management software to track work orders, budgets, and maintenance schedules

  • Provide leadership and guidance to onsite facility staff and contractors to maintain high performance and accountability

Qualifications

  • Minimum 3 to 5 years of experience in multi-unit facility management or a related field

  • Associates degree or some college coursework preferred; technical or facility management certifications are a plus

  • Strong supervisory and leadership skills with proven ability to manage multiple teams and projects

  • Excellent problem-solving abilities, capable of managing emergencies and complex facility issues

  • Proficiency in Microsoft Office (Excel, Word, Outlook) and familiarity with facility management software

  • Experience managing vendors, contracts, and service level agreements

  • Solid understanding of budgeting, financial forecasting, and cost control measures

  • Exceptional communication and interpersonal skills to effectively liaise with internal teams and external partners

  • Ability to travel frequently within the region to oversee multiple locations and conduct on-site inspections

  • Knowledge of safety standards and regulatory compliance relevant to food service and restaurant facilities

Salary and Benefits

Pollo Tropical offers a competitive compensation package that reflects your experience and expertise as a Regional Facilities Manager. Our salary and benefits are designed to attract and retain skilled professionals who contribute to our ongoing success.

Benefits include:

  • Health, dental, and vision insurance

  • Paid time off and holidays

  • 401(k) retirement savings plan with company match

  • Employee discounts and wellness programs

  • Opportunities for professional growth and development within a dynamic, supportive environment

Working Conditions

  • This is a full-time position based in West Palm Beach, FL, with frequent travel required within the regional territory

  • Work involves both office duties and hands-on facility inspections and management at restaurant sites

  • Use of computer software, mobile devices, and facility management tools to oversee daily operations and reporting

  • Flexibility in work hours to address urgent facility issues, including occasional evenings and weekends

Why Work with Us

At Pollo Tropical, you become part of a vibrant team dedicated to delivering exceptional dining experiences through quality food and outstanding service. We believe our employees are the key to our success, and we invest in their growth, well-being, and job satisfaction.

Joining us as a Regional Facilities Manager means playing a pivotal role in maintaining the foundation of our brand safe, welcoming, and well-maintained restaurants where guests and team members thrive. If you are a proactive leader with a passion for facility management and enjoy working in a fast-paced, people-oriented environment, Pollo Tropical is the perfect place to advance your career.

We are committed to fostering an inclusive workplace where diversity is valued and employees are encouraged to grow both professionally and personally.

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