Project Leader I

Company Name: Beacon Health System
Location: Granger, Indiana, United States
Job Type: Full-time (individual contributor role)
Salary Range: Negotiable
Industry: Information Technology / Healthcare

Job Overview

Beacon Health System is a leading provider of comprehensive healthcare services, dedicated to enhancing the health of the communities we serve. We are seeking a highly skilled and results-oriented Project Leader I to join our team in Granger, Indiana. This Full-time, Mid-Level individual contributor role offers a pivotal opportunity to directly oversee and ensure the successful execution of diverse IT projects within our dynamic Healthcare environment.

As a Project Leader I, you will be instrumental in coordinating project-oriented work efforts, developing and updating project plans, and directing daily work. You will leverage your strong project management skills, extensive experience with software system setups, and advanced analytical abilities to identify resource needs, perform quality reviews, and escalate issues appropriately. If you are a self-starter with excellent communication skills, thrive in a fast-paced environment, and are passionate about driving impactful technological advancements in healthcare, Beacon Health System invites you to apply.

Duties and Responsibilities

• Provide overall coordination, status reporting, and ensure the stability of project-oriented work efforts.
• Develop and update comprehensive project plans and teamwork assignments.
• Direct and monitor work efforts on a daily basis, ensuring adherence to project timelines.
• Identify resource needs for projects and work to secure necessary personnel and tools.
• Perform meticulous quality review of project deliverables and processes.
• Escalate functional, quality, and timeline issues appropriately to ensure timely resolution.
• Track key project milestones and adjust project plans and/or resources as needed to maintain progress.
• Coordinate communication with all relevant Beacon areas that impact project scope, budget, risk, and resources.
• Apply advanced knowledge and proficiency in project management methodologies and tools, resource management practices, and change management techniques.
• Perform troubleshooting for various system and application issues.
• Serve as a crucial liaison with user departments, bridging communication between IT and business.
• Provide training to end-users on new or revised systems and applications.
• Conduct thorough quality assurance for implemented solutions.
• Maintain system security in accordance with established policies and procedures.
• Coordinate the efforts of the Memorial Health System Information Systems (IS) Department.
• Determine customer needs and develop overall project implementation plans for large, complex projects.
• Consult and provide recommendations for system design issues, ensuring optimal solutions.
• Ensure that projects reach milestones following predetermined timelines through effective leadership and communication.
• Participate in creating estimated project timelines, resources, costs, and ROI analyses for priority-setting.
• Provide clear project status reporting at project steering committees.
• Work with vendors and customers to create detailed project steps/tasks, determine and secure necessary resources, develop and update timelines, and track project progress.
• Provide ongoing communication and coordination between all project participants, including frequent updates to IS Management and customers.
• Prepare system requirements, project management documentation, and plans.
• Participate in preparing the project budget and manage projects within budget.
• Organize and ensure proper software installation and the creation of an appropriate testing environment.
• Coordinate training for customers on new systems and applications.
• Advise customers on the procedures and operations of new/revised systems.
• Serve as technical support for resolving operational issues and questions not addressed by department-based resources.
• Ensure successful transition of ongoing application support to appropriate IS staff and customers.
• Guide the development of policies and procedures as necessary for new systems.
• Facilitate the documentation of workflow, system decisions, and system designs and procedures.
• Ensure extensive application software testing and coordinate end-user testing.
• Report, track, obtain, and test resolutions for all identified problems.
• Provide excellent customer service at all times, communicating courteously and responsively.
• Establish and maintain effective working relationships with end-user departments.
• Maintain records, reports, and and files as required by departmental policies and procedures.
• Assist in the care and maintenance of Department facilities, equipment, and supplies.
• Monitor trends and developments in information technology, communicating relevant insights.
• Provide application support as appropriate for assigned departments and applications.
• Participate in process improvement initiatives associated with IS projects.
• Participate in business process redesign and documentation.
• Possess the ability to sit, stand, and/or walk for prolonged periods; lift, hold, and carry objects up to 30 pounds.
• Demonstrate the ability to work effectively in a fast-paced, quality-focused, multi-priority environment.
• Be available for 24/7 support and wear a pager as required.

Qualifications

• Experience Level: Mid-Level (requires “strong organizational and project management skills and experience” and “extensive experience with software system setups”).
• Education Requirement: Bachelor’s degree from an accredited college or university in Computer Science, IS, another appropriate field, or equivalent experience.
• Required Skills:
  • Bachelor’s degree from an accredited college or university in Computer Science, IS, another appropriate field, or equivalent experience.
  • Strong organizational and project management skills and experience.
  • Extensive experience with software system setups, diversified software functionality, and various product integration techniques.
  • Advanced analytical and problem-solving skills.
  • Ability to work independently, prioritize workload, and handle a variety of multiple and overlapping projects and functions within set deadlines.
  • Good business skills and ability to build relationships with client departments.
  • Strong interpersonal and communication skills (oral and written), necessary to communicate and work with IS staff, customers, and vendors.
  • Ability to lead large teams with diverse backgrounds in a matrixed environment.
  • Proven ability in overall coordination, status reporting, and stability of project-oriented work efforts.
  • Skilled in developing and updating project plans and teamwork assignments.
  • Capable of directing and monitoring work efforts on a daily basis.
  • Proficient in identifying resource needs.
  • Experienced in performing quality review.
  • Ability to escalate functional, quality, and timeline issues appropriately.
  • Skilled in tracking key project milestones and adjusting project plans and/or resources.
  • Proficient in coordinating communication with all relevant Beacon areas.
  • Advanced knowledge and proficiency in project management methodologies and tools, resource management practices, and change management techniques.
  • Expert in troubleshooting.
  • Experience serving as a liaison with user departments.
  • Skilled in training end-users.
  • Proficient in conducting quality assurance.
  • Committed to maintaining security.
  • Experience coordinating efforts of the Memorial Health System Information Systems (IS) Department.
  • Ability to determine customer needs and developing overall project implementation plans for large, complex projects.
  • Skilled in consulting and providing recommendations for system design issues.
  • Proven ability to ensure projects reach milestones following predetermined timelines.
  • Experience participating in creating estimated project timelines, resources, costs, and ROI analyses.
  • Proficient in providing project status reporting at steering committees.
  • Skilled in working with vendors and customers to create project steps/tasks.
  • Proven ability to provide ongoing communication and coordination between all project participants.
  • Capable of preparing system requirements, project management documentation, and plans.
  • Experience participating in preparing project budget and managing projects within budget.
  • Skilled in organizing and ensuring proper software installation and testing environment creation.
  • Proficient in coordinating training for customers.
  • Ability to advise customers on procedures and operations of new/revised systems.
  • Experience serving as technical support for resolving operational issues.
  • Skilled in ensuring successful transition of ongoing application support.
  • Ability to guide the development of policies and procedures for new systems.
  • Proficient in facilitating documentation of workflow, system decisions, and designs.
  • Skilled in ensuring extensive application software testing and coordinating end-user testing.
  • Proven ability to report, track, obtain, and test resolutions for all identified problems.
  • Committed to providing excellent customer service.
  • Skilled in establishing and maintaining effective working relationships with end-user departments.
  • Proficient in maintaining records, reports, and files.
  • Experience assisting in care and maintenance of Department facilities, equipment, and supplies.
  • Skilled in monitoring trends and developments in information technology.
  • Proficient in providing application support for assigned departments and applications.
  • Experience participating in process improvement initiatives.
  • Skilled in participating in business process redesign and documentation.
  • Ability to sit, stand, and/or walk for prolonged periods; lift, hold, and carry objects up to 30 pounds.
  • Ability to work in a fast-paced, quality-focused, multi-priority environment.
  • Willingness to provide 24/7 support and wearing a pager.

Salary and Benefits

Beacon Health System offers competitive compensation for this Full-time Project Leader I position. Your salary will be negotiable and determined based on your experience and qualifications. We are committed to fostering a supportive and rewarding work environment for our valued team members. Beyond your salary, Beacon Health System provides a comprehensive benefits package designed to support your overall well-being and professional growth, which typically includes robust medical, dental, and vision insurance, generous paid time off, a retirement plan, opportunities for continuous education and professional development, and a vibrant culture dedicated to patient care.

Working Conditions

This is a Full-time, On-site position located in Granger, Indiana, United States. You will primarily work within a professional office environment, collaborating closely with IS staff, various customer departments, and vendors. The role demands strong organizational and analytical skills, with the ability to manage multiple overlapping projects and functions within set deadlines in a fast-paced, quality-focused, multi-priority environment. You will be expected to sit, stand, and/or walk for prolonged periods, and occasionally lift, hold, and carry objects up to 30 pounds. This role requires availability for 24/7 support and wearing a pager, indicating potential for on-call duties outside of standard business hours.

Why Work with Us

At Beacon Health System, we are more than just a healthcare provider; we are a dedicated community of caregivers committed to enhancing the health and well-being of those we serve. Joining us as a Project Leader I means becoming a vital part of a system that values Information Technology excellence, strategic Management, and patient-centered care.

You’ll be empowered to lead significant IT projects, troubleshoot complex system issues, and directly contribute to the technological advancements that support our healthcare mission. We offer a supportive and collaborative environment where your project management skills, technical expertise, and ability to build strong relationships are highly valued. If you are a driven Project Leader seeking a challenging role where your contributions make a tangible impact on operational effectiveness and patient care, Beacon Health System offers an unparalleled opportunity for your career growth.