Program Manager

Company Name: Brooksource
Location: Remote, United States (PST timezone)
Job Type: Full-time (12 Month Contract to Hire)
Salary Range: $55.00 – $60.00 hourly
Industry: Information Technology, Healthcare

Job Overview

Brooksource is a leading IT services and consulting firm, empowering clients across diverse industries to achieve their technology and business objectives. We are seeking a highly skilled and dedicated Program Manager to join our team, focusing on critical projects within the Healthcare Information Technology sector, specifically supporting initiatives related to Medicare Business and Medicare Plans (including Duals). This Mid-Level to Senior-Level role offers a unique opportunity to lead complex programs that are at the intersection of innovative technology and vital healthcare services.

As a Program Manager, you will be instrumental in guiding multi-faceted projects from conception to completion, ensuring seamless coordination across various internal and external stakeholders. You will leverage your expertise in healthcare systems and project management methodologies to deliver solutions that enhance operational efficiency and improve patient outcomes. If you thrive in a collaborative, remote environment and are passionate about making a significant impact in the evolving healthcare landscape, Brooksource is the place for you.

Duties and Responsibilities

• Provide robust project leadership and coordination for complex programs involving multiple vendors, clients, and internal teams.
• Demonstrate deep expertise in Medicare Business and Medicare Plans, including specific knowledge of Duals programs, to effectively guide project scope and objectives.
• Leverage a comprehensive understanding of healthcare systems, processes, data flows, and integrations to anticipate challenges and drive solutions.
• Expertly manage JIRA, including board management, grooming user stories, and meticulously tracking progress throughout the project lifecycle.
• Engage proactively with diverse stakeholders, particularly senior client stakeholders, ensuring clear communication, alignment, and successful outcomes.
• Develop and deliver compelling progress reports and dashboards, providing transparent updates to all project participants.
• Implement rigorous Risk & Issue Management strategies, including tracking the project plan, managing dependencies, scope, schedule, and releases effectively.
• Drive swift and effective issue resolution, partnering closely with Business and IT Subject Matter Experts (SMEs).
• Utilize strong communication and leadership skills to motivate teams, facilitate discussions, and drive consensus.
• Oversee the complete project lifecycle, from initiation and planning to execution, monitoring, and closure.
• Ensure all project deliverables meet quality standards and are completed within scope, on time, and within budget.
• Collaborate with technical teams to ensure proposed solutions are feasible and align with architectural guidelines.
• Potentially leverage prior experience in QNXT or similar healthcare platforms to enhance project delivery.

Qualifications

• Experience Level: Mid-Level to Senior-Level (5 years of Jira and Healthcare IT experience required).
• Education Requirement: Not specified in the provided text.
• Required Skills:
  • Extensive expertise in Medicare Business and Medicare Plans, including specific knowledge of Duals.
  • Comprehensive understanding of healthcare systems, processes, data flows, and integrations.
  • Proven proficiency in JIRA management, including board management, grooming user stories, and tracking progress.
  • Demonstrated success in project leadership and coordination across multiple vendors, clients, and internal teams.
  • Exceptional stakeholder engagement and communication skills, particularly with senior client stakeholders.
  • Skilled in progress reporting and dashboard creation.
  • Strong capabilities in Risk & Issue Management, including tracking project plans, managing dependencies, scope, schedule, and releases.
  • Proven ability in issue resolution, effectively partnering with Business and IT SMEs.
  • Strong communication and leadership skills.
  • Prior experience in QNXT or similar healthcare platforms is a significant plus.

Salary and Benefits

This Full-time (12 Month Contract to Hire) Program Manager position offers a competitive hourly salary ranging from $55.00 – $60.00 hourly. Brooksource is dedicated to supporting our consultants, offering comprehensive benefits during the contract phase and pathways to potential full-time employment with our clients. Benefits typically include health, dental, and vision insurance options, opportunities for professional development, and a supportive team environment focused on your success.

Working Conditions

This is a Full-time (12 Month Contract to Hire) Remote position, operating primarily within the PST timezone to align with client operations. You will work from your home office, utilizing modern collaboration tools for virtual meetings, project tracking, and communication. The role requires strong self-discipline, excellent time management, and the ability to thrive in a remote, fast-paced project environment. While remote, active participation in virtual team meetings and consistent communication with stakeholders are essential. Some flexibility in work hours may be required to accommodate cross-timezone collaboration.

Why Work with Us

At Brooksource, we believe in building strong relationships and fostering career growth. We connect top IT talent with leading companies, offering unique opportunities to work on impactful projects. For this Program Manager role, you’ll join a team that values your expertise in Information Technology and Healthcare, empowering you to lead critical initiatives within the complex and ever-evolving Medicare landscape.

This 12-month contract-to-hire opportunity provides stability and a clear path to a permanent role, allowing you to prove your value and integrate deeply into a significant healthcare project. You’ll gain invaluable experience, collaborate with industry experts, and directly contribute to solutions that enhance healthcare delivery. If you are a driven Program Manager looking for a challenging role where your leadership and healthcare IT knowledge can truly make a difference, Brooksource offers the support and opportunities you need to excel.