Samaritan Health Services – Lincoln City, Oregon, United States
Job Type: Full-Time
Salary: Negotiable
Industry: Healthcare / Patient Services / Medical Administration
Job Overview
Samaritan Health Services is dedicated to providing exceptional healthcare to the communities we serve across Oregon. We are currently seeking a compassionate and detail-oriented Patient Access Specialist I to join our team in Lincoln City. This entry-level role is a critical part of our patient services department, where your commitment to outstanding customer service and strong administrative skills will help ensure a smooth and positive experience for patients from the moment they enter our facilities.
As a Patient Access Specialist I, you will serve as the first point of contact for patients, guiding them through the registration and appointment process while maintaining strict adherence to patient confidentiality and HIPAA regulations. If you thrive in a fast-paced environment and are passionate about helping others navigate their healthcare journey, this opportunity is perfect for you.
Duties and Responsibilities
-
Greet patients warmly and assist with check-in and registration processes efficiently and accurately
-
Collect and verify patient demographic, insurance, and medical information, ensuring compliance with HIPAA and confidentiality standards
-
Schedule and confirm patient appointments using electronic health record (EHR) systems and other administrative tools
-
Provide clear communication to patients regarding their appointments, paperwork, and facility policies
-
Address patient inquiries and resolve concerns with professionalism and empathy
-
Collaborate with clinical and administrative teams to ensure accurate data entry and smooth patient flow
-
Maintain organized records and documentation according to healthcare regulations and Samaritan Health Services policies
-
Adapt to changing priorities and handle stressful situations calmly and effectively
-
Perform general clerical duties including filing, scanning, and faxing as needed
Qualifications
-
High school diploma or equivalent required; prior experience in healthcare or medical administration is preferred
-
Strong customer service skills with the ability to communicate clearly both verbally and in writing
-
Basic knowledge of HIPAA regulations and commitment to maintaining patient confidentiality
-
Problem-solving abilities and adaptability to work under pressure in a busy healthcare environment
-
Proficiency in basic administrative tasks such as data entry, registration, and use of electronic health records or similar software
-
Detail-oriented with excellent organizational skills and the ability to multitask effectively
-
Positive attitude and eagerness to learn within a healthcare setting
Salary and Benefits
-
Salary: Negotiable, competitive based on experience and qualifications
-
Comprehensive benefits package including medical, dental, and vision coverage
-
Paid time off and holidays to support work-life balance
-
Retirement plan options with company contributions
-
Opportunities for professional development and continuing education within the healthcare field
-
Supportive work environment that values teamwork and employee well-being
Working Conditions
This is a full-time, onsite position located in Lincoln City, Oregon. You will work in a patient-facing role within a healthcare facility, utilizing electronic health records and other medical administrative software daily. The position requires a professional and friendly demeanor to interact with patients and staff, managing tasks efficiently during standard business hours. Flexibility may be needed to accommodate clinic schedules or patient needs.
Why Work with Us
At Samaritan Health Services, you are more than an employee you are part of a mission-driven organization dedicated to improving health outcomes in Oregon communities. We pride ourselves on fostering a collaborative and inclusive culture where each team member’s contributions matter. Our commitment to continuous learning and employee support helps you grow professionally while making a meaningful difference in patients’ lives.
Joining Samaritan Health Services means working in a place that values compassion, respect, and excellence in healthcare delivery. If you are passionate about helping patients and eager to start or grow your career in medical administration, we encourage you to apply for the Patient Access Specialist I position and become a vital part of our team.
