Manager Practice

Company Name: Beacon Health System
Location: Goshen, Indiana, United States
Job Type: Full-time
Salary Range: Negotiable
Industry: Healthcare

Job Overview

Beacon Health System is a leading provider of comprehensive healthcare services, dedicated to enhancing the health of the communities we serve. We are seeking a highly experienced and results-driven Manager Practice to join our team in Goshen, Indiana. This Full-time, Mid-Level leadership role offers a pivotal opportunity to plan, organize, and manage the entire business operations and activities of an assigned medical group(s), ensuring patient-centered and efficient operations.

As a Manager Practice, you will be instrumental in overseeing all aspects of clinic administration, from managing daily operations and staff coordination to ensuring compliance with government and reimbursement regulations. You will leverage your expert clinical knowledge, well-developed managerial skills, and strong leadership to foster a positive environment, optimize workflows, and maintain excellent public relations. If you are a seasoned healthcare professional with proven management capabilities, a passion for operational excellence, and eager to make a tangible impact on clinic success and patient satisfaction, Beacon Health System invites you to apply.

Duties and Responsibilities

• Plan, organize, and manage the business operations and activities of assigned medical group(s).
• Ensure patient-centered and efficient operations across all clinic functions, including nursing care, lab, radiology, and reception.
• Maintain good public relations with patients, families, visitors, and the broader community.
• Take responsibility for registration and billing functions, computer scheduling, and associated staff training.
• Handle day-to-day operational issues for physicians, ensuring their needs are met effectively.
• Establish and implement clear goals, objectives, policies, procedures, and systems for efficient clinic operation.
• Analyze and recommend changes in systems, procedures, and policies to improve workflow and efficiencies.
• Develop, revise, and promote objectives in line with BMG (Beacon Medical Group) annual goals.
• Provide BMG Administration with accurate financial and statistical information.
• Participate in the development and implementation of plans and budgets; monitor and control expenditures to ensure fiscal responsibility.
• Monitor fees and reimbursement for services; assist in revising and implementing changes as needed.
• Oversee appropriate compliance of insurance and billing procedures, including CPT & ICD-9 & 10 coding, managed care compliance, collection of fees, and verification of demographic/billing information.
• Ensure strict compliance with all regulatory agencies.
• Work closely with physicians, fostering strong collaborative relationships.
• Review patient satisfaction surveys and implement improvements based on feedback.
• Participate in management team meetings and CQI (Continuous Quality Improvement) team projects.
• Coordinate activities of all staff and effectively delegate responsibilities.
• Ensure adherence to BMG policies and procedures by all team members.
• Maintain overall responsibility for scheduling across the practice.
• Encourage and follow proper communication channels within the clinic.
• Maintain a safe, clean, comfortable, and quiet environment; monitor physical property and oversee maintenance.
• Ensure adequate supplies and equipment; oversee purchasing and payables.
• Conduct regular unit meetings to keep staff informed and engaged.
• Provide patient instruction as needed.
• Coordinate educational programs for students rotating through the clinic.
• Manage building systems by coordinating vendor activities for maintenance and repairs.
• Establish and maintain patient medical record systems, transcription, scheduling, and telephone communication.
• Be responsible for the selection and termination of employees (under Director’s supervision); evaluate performance and administer disciplinary actions.
• Assist in the development of staff, fostering professional growth.
• Effectively communicate benefit programs, personnel policies, and practices to staff.
• Encourage the integration of the clinic with the community, supporting outreach efforts.
• Monitor community needs, identifying opportunities for service expansion or improvement.
• Coordinate efforts in physician recruitment and new physician orientation.
• Complete other job-related assignments and special projects as assigned.
• Drive Results, Customer Focus, Instills Trust, Collaborates, Communicates Effectively—these are core behavioral competencies.
• Attend and participate in department meetings, complete mandatory education/competencies, annual health requirements, and maintain licensure/certification.
• Utilize appropriate universal precautions, protective equipment, and ergonomic techniques.
• Adhere to regulatory agency requirements and policies, including survey processes and compliance.
• Comply with established organization and department policies.
• Be available to work overtime and additional shifts/schedules when required.

Qualifications

• Experience Level: Mid-Level (3+ years supervisory/management and 3-5 years physician practice experience required).
• Education Requirement: High school diploma required; Bachelor’s degree in business or a healthcare field with subsequent licensure preferred.
• Required Skills:
  • High school diploma required; Bachelor’s degree in business or a healthcare field with subsequent licensure preferred.
  • Minimum of three years of supervisory/management experience.
  • Three-five years of experience in a physician practice (healthcare) required.
  • Expert clinical knowledge of procedures, observations, treatments, techniques, and healthcare administration practices utilized at the clinic.
  • Knowledge of government and reimbursement regulation requirements and organization policies, procedures, and systems, including knowledge of computer systems and applications.
  • Well-developed managerial skills necessary to plan, organize, and manage business operations and activities of the clinic.
  • Well-developed leadership and interpersonal skills.
  • Ability to communicate well with a variety of patients, family members, visitors, clinic staff, physicians, public, and external agencies in a professional manner.
  • Certification in Basic Life Support (required).
  • Proven ability in planning, organizing, and managing business operations and activities of assigned medical group(s).
  • Skilled in ensuring patient-centered and efficient operations (nursing care, lab, radiology, reception).
  • Proficient in maintaining good public relations.
  • Responsible for registration and billing functions, computer scheduling, and associated staff training.
  • Capable of handling day-to-day operational issues for physicians.
  • Experience establishing and implementing goals, objectives, policies, procedures, and systems for efficient clinic operation.
  • Skilled in analyzing and recommending changes in systems, procedures, and policies to improve workflow and efficiencies.
  • Proficient in developing, revising, and promoting objectives in line with BMG annual goals.
  • Ability to provide BMG Administration financial and statistical information.
  • Participation in development and implementation of plans and budgets; monitoring/controlling expenditures.
  • Skilled in monitoring fees and reimbursement for services; assisting in revising/implementing changes.
  • Experience overseeing appropriate compliance of insurance and billing procedures (CPT & ICD-9 & 10 coding, managed care compliance, collection of fees, verification of demographic/billing information).
  • Proficient in ensuring compliance with regulatory agencies.
  • Strong ability to work closely with physicians.
  • Experience reviewing patient satisfaction surveys.
  • Participation in management team meetings, CQI team projects.
  • Skilled in coordinating activities of all staff and delegating responsibilities.
  • Proficient in ensuring adherence to BMG policies and procedures.
  • Maintaining overall responsibility for scheduling.
  • Encouraging and following proper communication channels.
  • Skilled in maintaining a safe, clean, comfortable, and quiet environment; monitoring physical property and overseeing maintenance.
  • Proficient in ensuring adequate supplies and equipment; overseeing purchasing and payables.
  • Experience conducting regular unit meetings.
  • Proficient in providing patient instruction.
  • Skilled in coordinating educational programs for students.
  • Proficient in managing building systems by coordinating vendor activities.
  • Experience establishing and maintaining patient medical record systems, transcription, scheduling, and telephone communication.
  • Responsible for selection and termination of employees (under Director’s supervision); evaluating performance and administering disciplinary actions.
  • Skilled in assisting in development of staff.
  • Proficient in effectively communicating benefit programs, personnel policies, and practices.
  • Encouraging integration of clinic with community.
  • Skilled in monitoring community needs.
  • Proficient in coordinating efforts in physician recruitment and new physician orientation.
  • Capable of completing other job-related assignments and special projects.
  • Drives Results, Customer Focus, Instills Trust, Collaborates, Communicates Effectively.
  • Ability to attend and participate in department meetings, completing mandatory education/competencies, annual health requirements, maintaining licensure/certification.
  • Proficient in utilizing appropriate universal precautions, protective equipment, and ergonomic techniques.
  • Adheres to regulatory agency requirements and policies.
  • Available to work overtime and additional shifts/schedules.

Salary and Benefits

Beacon Health System offers competitive compensation for this Full-time Manager Practice position. Your salary will be negotiable and determined based on your experience, qualifications, and leadership background. We are committed to fostering a supportive and rewarding work environment for our valued leaders. Beyond your salary, Beacon Health System provides a comprehensive benefits package designed to support your overall well-being and professional growth, which typically includes robust medical, dental, and vision insurance, generous paid time off, a retirement plan, opportunities for continuous education and professional development, and a vibrant culture dedicated to patient care and operational excellence.

Working Conditions

This is a Full-time, On-site position located in Goshen, Indiana, United States. You will primarily work within a medical office environment, overseeing all aspects of clinic operations. The role demands strong managerial, leadership, and interpersonal skills, with the ability to plan, organize, and manage various business activities effectively. You will regularly interact with patients, family members, clinic staff, physicians, and external agencies. The environment is dynamic and requires continuous attention to operational efficiency, regulatory compliance, and patient satisfaction. Standard business hours are generally observed, though you may be required to work overtime and additional shifts/schedules as needed to meet operational demands.

Why Work with Us

At Beacon Health System, we are more than just a healthcare provider; we are a dedicated community of caregivers committed to enhancing the health and well-being of those we serve. Joining us as a Manager Practice means becoming a pivotal leader in a system that values Healthcare excellence, strategic Management, and patient-centered care.

You’ll be empowered to oversee an entire physician practice, drive operational improvements, and directly contribute to the financial health and patient satisfaction of our medical groups. We offer a supportive and collaborative environment where your leadership skills, clinical knowledge, and commitment to continuous improvement are highly valued. If you are a driven and experienced practice manager seeking a challenging role where your contributions make a tangible impact on daily healthcare operations, Beacon Health System offers an unparalleled opportunity for your next career chapter.