Samaritan Health Services – Newport, Oregon, United States
Job Type: Full-Time (Onsite at a New Facility)
Salary: Negotiable
Industry: Healthcare / Addiction Recovery Services
Job Overview
Samaritan Health Services is excited to welcome a compassionate and detail-driven Front Office Specialist II to our growing team in Newport, Oregon. This full-time position will be based onsite at our newly opened facility focused on addiction recovery services and behavioral health support.
In this role, you will serve as the first point of contact for patients, families, and visitors playing a vital role in the patient experience. From managing appointments to handling sensitive interactions with empathy and discretion, you will support a clinical team that provides life-changing care to vulnerable populations. If you’re looking to build a meaningful career in a supportive healthcare environment, this is your opportunity to make a difference.
Duties and Responsibilities
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Greet patients and visitors with professionalism, respect, and empathy
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Register patients, verify insurance information, and ensure accurate data entry
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Schedule appointments using practice management software and maintain timely patient flow
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Answer phone calls and direct inquiries appropriately
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Collaborate with clinical teams to ensure coordinated patient care and communication
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Provide clerical support including filing, scanning, and managing confidential records
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Assist patients in completing required forms and understanding basic policies
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Communicate effectively with individuals from diverse backgrounds, including high-risk patients
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Apply knowledge of medical terminology, ICD-10 and CPT coding in day-to-day documentation
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Uphold confidentiality standards and adhere to HIPAA regulations
Qualifications
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High School Diploma or equivalent required
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Demonstrated experience in a medical front office or healthcare environment preferred
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Familiarity with ICD-10, CPT, and general insurance terminology
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Effective written and verbal communication skills
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Ability to work with compassion and professionalism in a behavioral health setting
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Flexibility to support diverse patients, including individuals in recovery or crisis
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Basic understanding of psychological principles and trauma-informed care
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Strong teamwork skills and the ability to collaborate in a multidisciplinary environment
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Experience using practice scheduling systems preferred (training available)
Salary and Benefits
Samaritan Health Services offers a competitive compensation package tailored to your experience and role expectations. Our benefits reflect our commitment to employee wellness, personal growth, and professional development:
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Comprehensive medical, dental, and vision insurance
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Generous paid time off (PTO) and paid holidays
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Retirement savings plan with employer contributions
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Access to employee assistance programs and wellness resources
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Continuing education and training support
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Opportunities for advancement in a mission-driven organization
Working Conditions
This is a full-time, onsite position based at our new facility in Newport, Oregon. The role involves working standard daytime hours Monday through Friday, with potential flexibility based on clinic needs. You will work primarily in a front office setting with regular interaction with clinical staff, patients, and administrative systems. Strong communication, discretion, and adaptability are key to success in this environment.
Why Work with Us
At Samaritan Health Services, we believe in healing with dignity and serving with heart. We are a not-for-profit healthcare provider with a strong commitment to improving lives—especially through compassionate behavioral health and addiction recovery services.
Joining our team means more than just a job. It means becoming part of a network that values collaboration, inclusion, and continuous learning. As a Front Office Specialist II, you’ll have the opportunity to support patients at a vulnerable point in their lives, while building a career with purpose, stability, and growth.
