Company Name: ACV Auctions
Location: Buffalo, NY, United States
Job Type: Full-time
Salary Range: $20.00 hourly (eligible for up to $2,000 in additional monthly compensation)
Industry: Automotive Technology / Digital Marketplace
Job Overview
ACV Auctions is on a mission to fundamentally change the wholesale automotive industry, providing unmatched trust and transparency. As a Dealmaking Representative, you will be at the forefront of this transformation, playing a critical role in facilitating successful vehicle transactions on our cutting-edge digital marketplace. This isn’t just a sales role; it’s an opportunity to leverage your automotive expertise, sharp negotiation skills, and deep market understanding to drive revenue and ensure customer satisfaction.
You’ll act as a vital link between buyers and sellers, expertly guiding them through the dealmaking process. If you thrive in a fast-paced, data-driven environment, possess an unwavering commitment to customer success, and are ready to contribute to an innovative automotive technology company, then ACV Auctions is the place for you. Join a team that values continuous improvement, collaborative problem-solving, and a passion for redefining the industry.
Duties and Responsibilities
- Engage proactively with buyers and sellers on the ACV Marketplace to facilitate successful vehicle transactions.
- Utilize advanced CRM software, including Salesforce, ACV Marketplace, AI priority scoring, and Custom dealer profiles (G.O.A.T.), to manage leads, track interactions, and optimize deal flow.
- Conduct thorough market data analysis to advise buyers and sellers on optimal pricing strategies and market trends.
- Master and leverage various phone systems, including 1-800 numbers, Ring Central, and Contact Center, to ensure seamless communication.
- Employ strong negotiation tactics to bridge price gaps and close deals efficiently, ensuring mutually beneficial outcomes.
- Effectively communicate value propositions and address objections from all stakeholders with clarity and professionalism, both verbally and in writing.
- Influence decision-makers and build rapport with diverse clients within the automotive ecosystem.
- Proactively identify and resolve complex deal-related challenges, demonstrating exceptional problem-solving abilities.
- Maintain a high level of resilience and adaptability in a dynamic, high-volume environment.
- Contribute to a positive team environment, sharing insights and best practices to enhance overall team performance.
Qualifications
- Experience Level: Mid-Level (3+ years’ sales experience or deal making within the automotive industry).
- Education Requirement: High school diploma required; Bachelor’s degree in Business Administration or a related field preferred.
- Required Skills:
- Minimum of 3 years of proven sales experience within the automotive industry.
- Exceptional negotiation skills with a track record of successful deal closures.
- Comprehensive understanding of the automotive market, including vehicle valuations and industry trends.
- Proficiency in market data analysis to inform strategic decision-making.
- Superior communication skills, both verbal and written, with the ability to articulate complex information clearly.
- Demonstrated ability to influence and persuade stakeholders.
- Strong problem-solving capabilities, with a proactive and solution-oriented approach.
- Proven self-starter with the ability to work independently and manage multiple priorities effectively.
- High degree of resilience and ability to thrive under pressure.
- Proficiency in CRM software, including Salesforce, ACV Marketplace, AI priority scoring, Custom dealer profiles, and G.O.A.T.
- Experience with phone systems such as 1-800 number, Ring Central, and Contact Center.
- Full English proficiency required.
Salary and Benefits
This Full-time position offers a competitive hourly wage of $20.00. In addition to your hourly rate, you are eligible for up to $2,000 in additional monthly compensation based on performance and dealmaking success. ACV Auctions is committed to supporting its employees, and a comprehensive benefits package is typically offered, which may include health, dental, and vision insurance, paid time off, and opportunities for professional growth and development.
Working Conditions
This is a Full-time position based in our Buffalo, NY, United States office. You will primarily work within a dynamic office environment, engaging with clients and internal teams through various communication channels, including phone systems and our digital marketplace platform. The role demands active use of cutting-edge CRM software and data analysis tools. While specific work hours will be discussed, flexibility is valued, and the role requires a self-starter who can manage their time effectively to achieve deal targets.
Why Work with Us
At ACV Auctions, you’re not just getting a job; you’re joining a movement. We are a rapidly growing company at the forefront of automotive technology, revolutionizing how wholesale vehicles are bought and sold. We pride ourselves on a culture of innovation, transparency, and a relentless focus on customer success. You’ll be part of a collaborative and supportive team that celebrates wins, learns from challenges, and is dedicated to pushing boundaries.
We invest in our people, providing the tools, training, and opportunities you need to succeed and grow your career. If you’re looking for a challenging yet rewarding role where your negotiation prowess and automotive acumen can make a significant impact, ACV Auctions offers an unparalleled opportunity to shape the future of the industry. Come grow with us and be part of something truly transformative!
