Company Name: Brooksource
Location: Indianapolis, IN, United States (Hybrid remote in Indianapolis, IN 46235)
Job Type: Full-time, Contract
Salary Range: $41.00 – $45.52 hourly
Industry: Management / Retail (client is a leading North American omnichannel retailer)
Job Overview
Brooksource, a leading IT services and consulting firm, is seeking a highly skilled and proactive Change Analyst (Change Management Analyst) to support a prominent North American omnichannel retailer. This Mid-Level to Senior-Level contract role offers a unique opportunity to apply your expertise in organizational change management to large-scale transformations, specifically within the dynamic Retail industry.
As a Change Analyst, you will be instrumental in ensuring the successful adoption of new initiatives, including potential ERP implementations, by guiding employees through periods of significant change. You will leverage your understanding of change management frameworks, strong communication skills, and collaborative mindset to minimize resistance and maximize engagement. If you are a seasoned change management professional passionate about driving organizational effectiveness and eager to make a tangible impact on a leading retail client, Brooksource invites you to apply.
Duties and Responsibilities
- Apply 5–7 years of hands-on experience in organizational change management, preferably in large-scale transformation or ERP implementation, to support strategic initiatives.
- Utilize a solid understanding of change management frameworks (e.g., ADKAR, Prosci, Kotter) to structure and execute change plans.
- Employ strong interpersonal and stakeholder engagement skills to build rapport and influence across all levels of the organization.
- Leverage excellent written and verbal communication abilities to develop and deliver clear, engaging communications.
- Demonstrate proven capability in supporting or developing training and communication plans that resonate with diverse audiences.
- Utilize strong analytical and planning skills to manage multiple priorities effectively in a dynamic environment.
- Operate as a self-starter with a collaborative and proactive mindset, taking initiative and working seamlessly with teams.
- Conduct thorough change impact assessments to identify potential challenges and mitigation strategies.
- Work closely with Finance and other cross-functional teams to support adoption of new processes and systems.
- Assist in developing and delivering clear, engaging communications tailored to various stakeholder groups.
- Support the coordination of training sessions and learning resources, ensuring employees are equipped for change.
- Collaborate effectively with Change Champions to gather feedback, monitor stakeholder readiness, and drive local adoption.
- Systematically track change adoption and resistance, proactively addressing concerns and implementing corrective actions.
- Align change activities with program milestones and maintain comprehensive supporting documentation.
- Continuously improve change management tools and approaches, contributing to best practices.
Qualifications
- Experience Level: Mid-Level to Senior-Level (5-7 years of experience).
- Education Requirement: A Bachelor’s degree in Organizational Development, Human Resources, Business Administration, or a related field, or equivalent relevant professional experience.
- Required Skills:
- 5–7 years of hands-on experience in organizational change management, preferably in large-scale transformation or ERP implementation.
- Solid understanding of change management frameworks (e.g., ADKAR, Prosci, Kotter).
- Strong interpersonal and stakeholder engagement skills across all levels of the organization.
- Excellent written and verbal communication abilities.
- Proven capability in supporting or developing training and communication plans.
- Strong analytical and planning skills; able to manage multiple priorities in a dynamic environment.
- Self-starter with a collaborative and proactive mindset.
- Experience conducting change impact assessments.
- Proven ability to work closely with Finance and cross-functional teams to support adoption.
- Skilled in assisting in developing and delivering clear, engaging communications.
- Experience supporting the coordination of training sessions and learning resources.
- Ability to collaborate with Change Champions to gather feedback and monitor stakeholder readiness.
- Proficient in tracking change adoption and resistance and addressing concerns.
- Capable of aligning change activities with program milestones and maintaining supporting documentation.
- Commitment to continuously improving change management tools and approaches.
Salary and Benefits
This Full-time, Contract Change Analyst (Change Management Analyst) position offers a competitive hourly salary ranging from $41.00 – $45.52 hourly. Brooksource is dedicated to supporting our consultants, providing comprehensive benefits during the contract term. Benefits typically include health, dental, and vision insurance options, opportunities for professional development, and a supportive team environment focused on your success in this critical role within the retail industry.
Working Conditions
This is a Full-time, Contract Hybrid remote position, primarily based in Indianapolis, IN, specifically within the 46235 zip code. You will split your time between working from home and being on-site at the client’s location, requiring a reliable commute. The role demands strong organizational skills and the ability to manage multiple priorities in a dynamic and fast-paced environment typical of large-scale transformations. You will regularly interact with various internal stakeholders across different departments, requiring strong collaboration and communication skills.
Why Work with Us
At Brooksource, we believe in connecting top talent with impactful projects that truly make a difference. For this Change Analyst role, you’ll join a team contributing to a leading North American omnichannel retailer, playing a direct role in driving successful organizational change. This contract opportunity provides a unique chance to apply your expertise in Management and Retail, directly influencing employee engagement and project success.
You’ll gain invaluable experience in large-scale transformation efforts, collaborate with diverse teams, and directly contribute to the adoption of critical new systems and processes. We offer a supportive environment where your analytical skills and proactive mindset are highly valued, and where you can grow professionally within a dynamic industry. If you are a driven Change Management professional seeking a challenging role where your contributions make a tangible impact, Brooksource offers a clear path for your career growth.
