Certified Pharm Tech OP (EGH)

Company Name: Beacon Health System
Location: Elkhart, Indiana, United States
Job Type: Full-time
Salary Range: Negotiable
Industry: Healthcare / Pharmaceutical / Science

Job Overview

Beacon Health System is a leading provider of comprehensive healthcare services, dedicated to enhancing the health of the communities we serve. We are seeking a highly skilled and dedicated Certified Pharm Tech OP (EGH) to join our team in Elkhart, Indiana. This Full-time, Entry-Level to Mid-Level role offers a vital opportunity to directly contribute to the efficient and safe delivery of outpatient pharmaceutical services within a dynamic hospital pharmacy setting.

As a Certified Pharm Tech OP, you will play a multifaceted role, encompassing prescription processing, inventory management, patient assistance program support, and ensuring compliance with federal and state regulations. You will leverage your knowledge of medical terminology, computer skills, and meticulous attention to detail to ensure accurate and timely medication dispensing. If you are a proactive professional with excellent customer service abilities, eager to make a tangible impact on patient care, Beacon Health System invites you to apply for this essential role in Healthcare, Pharmaceutical, and Science.

Duties and Responsibilities

• Receive prescriptions, obtain complete information, and accurately enter them into the Pharmacy Information System.
• Fill patient prescriptions with the correct medication, affix labels, and utilize a double-check system for accuracy.
• Ensure appropriate patient teaching sheets and medication guides are attached to prescriptions.
• Ensure a pharmacist checks each prescription before distribution.
• Call insurance companies for claim processing and prior authorization requests.
• Utilize the IVR system for efficient patient communication.
• Work within standard work protocols for safe and efficient workflow, leveraging barcode scanning technology.
• Complete controlled substance C-II counts and maintain accurate logs.
• Triage patient or customer drug information questions to the pharmacist as appropriate.
• Process individual patient refill requests efficiently.
• Assist identified patients with Medication Assistance Program or manufacturer’s coupon programs.
• Follow processes for filling prescriptions to meet all federal and state laws and regulations.
• Audit prescriptions waiting for pickup and return to stock when necessary.
• Process returns accurately in the Pharmacy Information System.
• Perform duties as an Inpatient Pharmacy Technician, as assigned, demonstrating versatility.
• Check supplies and medications for outdated items monthly.
• Balance the cash drawer daily, ensuring financial accuracy.
• Be responsible for making cash deposits and verification.
• Run Daily Sales Analysis Reports and assist with Monthly Finance Reports.
• Complete ordering of quality inventory, minimizing costs and maximizing profitability.
• Maintain efficient, cost-effective inventory par levels of office supplies.
• Run the McKesson order analysis report daily.
• Receive medications and supplies from wholesalers, meticulously checking against invoices.
• Process returnable goods for credit.
• Change wholesaler inventory labels on shelves as needed.
• Rotate stock and dispose of outdated supplies according to protocol.
• Assist in the completion of department inventory and biennial controlled substance inventory.
• Complete the HIPAA Disclosure Log monthly.
• Complete billing of accounts accurately.
• Complete reconciliation of third-party billing and prepare monthly reports.
• Provide contractual allowance worksheets to the Finance Department.
• Utilize consistent, approved pricing schedules.
• Assist with monitoring the Med-Asset Contract Pricing Verification Report.
• Manage invoice coding and processing in the P2P electronic system.
• Ensure pharmacy compliance with Drug Supply Chain Security Act regulations.
• Politely answer and screen phone calls, accurately relaying messages.
• Demonstrate a high level of customer service in all interactions.
• Triage customer phone calls and window visits efficiently.
• Work cooperatively with other hospital departments and physician offices.
• Participate in the orientation of new staff members.
• Assist in compliance and readiness activities.
• Participate in quality improvement and TVM (total value management) activities.
• Assist in clerical functions as needed.
• File all records appropriately.
• Assist with third-party audits.
• Maintain quality logs (temperature monitoring, compounding).
• Assist in marketing efforts.
• Maintain an up-to-date OTC list on the hospital intranet.
• Attend and participate in department meetings, complete mandatory education/competencies/health requirements, and maintain license/certification.
• Consistently utilize appropriate universal precautions, protective equipment, and ergonomic techniques.
• Adhere to regulatory agency requirements and policies.
• Be available to work overtime and additional shifts/schedules.

Qualifications

• Experience Level: Entry-Level to Mid-Level (1-2 years of Pharmacy Technician experience required).
• Education Requirement: High School Diploma or Equivalent required. National Technician Certification preferred initially, required within 6 months.
• Required Skills:
  • High School Diploma or Equivalent.
  • Indiana Pharmacy Technician License.
  • Previous work in a pharmacy (hospital or retail) required.
  • Successful completion of the National Pharmacy Technician Certification exam within six months of obtaining position.
  • Knowledge of medical terminology.
  • Computer skills (including WORD, EXCEL, fax machine, order entry equipment).
  • Math skills.
  • Knowledge of medical office procedures and day-to-day hospital/retail pharmacy operations.
  • Ability to lift items weighing up to 40 pounds.
  • Interpersonal skills to interact effectively and maintain positive working relationships.
  • Ability to effectively communicate with, document, and verify confidential information.
  • Ability to maintain accuracy, prioritize workload, perform multiple tasks simultaneously and meet deadlines.
  • Proficient in receiving prescriptions, obtaining complete information, and entering into Pharmacy Information System.
  • Skilled in filling patient prescriptions with correct medication, affixing labels, utilizing double-check system.
  • Ability to ensure appropriate patient teaching sheets and medication guides are attached.
  • Proficient in ensuring pharmacist checks each prescription before distribution.
  • Skilled in calling insurance companies for claim processing and prior authorization requests.
  • Experience utilizing IVR system.
  • Proven ability to work within standard work for safe and efficient workflow, using barcode scanning technology.
  • Proficient in completing controlled substance C-II counts and maintaining accurate logs.
  • Skilled in triaging patient or customer drug information questions to the pharmacist.
  • Proficient in processing individual patient refill requests.
  • Experience assisting identified patients with Medication Assistance Program or manufacturer’s coupon programs.
  • Proven ability to follow processes for filling prescriptions to meet all federal and state laws and regulations.
  • Skilled in auditing prescriptions waiting for pickup and returning to stock.
  • Proficient in processing returns in the Pharmacy Information System.
  • Ability to perform duties as Inpatient Pharmacy Technician, as assigned.
  • Skilled in checking supplies and medications for outdated items monthly.
  • Proficient in balancing cash drawer daily.
  • Responsible for making cash deposits and verification.
  • Skilled in running Daily Sales Analysis Reports and assisting with Monthly Finance Reports.
  • Proficient in completing ordering of quality inventory, minimizing costs, maximizing profitability.
  • Skilled in maintaining efficient, cost-effective inventory par levels of office supplies.
  • Proficient in running McKesson order analysis report daily.
  • Skilled in receiving medications and supplies from wholesalers, checking against invoice.
  • Proficient in processing returnable goods for credit.
  • Skilled in changing wholesaler inventory labels on shelf.
  • Proficient in rotating stock and disposing of outdated supplies.
  • Skilled in assisting in completion of department inventory and biennial controlled substance inventory.
  • Proficient in completing HIPAA Disclosure Log monthly.
  • Skilled in completing billing of accounts.
  • Proficient in completing reconciliation of third-party billing and preparing monthly reports.
  • Skilled in providing contractual allowance worksheets to Finance Department.
  • Proficient in utilizing consistent, approved pricing schedules.
  • Skilled in assisting with monitoring Med-Asset Contract Pricing Verification Report.
  • Proficient in managing invoice coding and processing in P2P electronic system.
  • Skilled in ensuring pharmacy compliance with Drug Supply Chain Security Act regulations.
  • Ability to politely answer and screen phone calls, relaying messages.
  • Proven ability to demonstrate high level of customer service.
  • Skilled in triaging customer phone calls and window visits.
  • Proficient in working cooperatively with other hospital departments and physician offices.
  • Skilled in participating in orientation of new staff members.
  • Proficient in assisting in compliance and readiness activities.
  • Skilled in participating in quality improvement and TVM activities.
  • Proficient in assisting in clerical functions.
  • Skilled in filing all records appropriately.
  • Proficient in assisting with third-party audits.
  • Skilled in maintaining quality logs (temperature monitoring, compounding).
  • Proficient in assisting in marketing efforts.
  • Skilled in maintaining up-to-date OTC list on hospital intranet.
  • Ability to attend and participate in department meetings, completing mandatory education/competencies/health requirements, maintaining license/certification.
  • Proficient in consistently utilizing appropriate universal precautions, protective equipment, and ergonomic techniques.
  • Adheres to regulatory agency requirements and policies.
  • Available to work overtime and additional shifts/schedules.

Salary and Benefits

Beacon Health System offers competitive compensation for this Full-time Certified Pharm Tech OP (EGH) position. Your salary will be negotiable and determined based on your experience, qualifications, and specific expertise in hospital or retail pharmacy operations. We are committed to fostering a supportive and rewarding work environment for our valued team members. Beyond your salary, Beacon Health System provides a comprehensive benefits package designed to support your overall well-being and professional growth, which typically includes robust medical, dental, and vision insurance, generous paid time off, and retirement planning options.

Working Conditions

This is a Full-time, On-site position located in Elkhart, Indiana, United States. You will primarily work within an outpatient hospital pharmacy setting, which may involve both front-facing customer service and behind-the-scenes medication preparation. The role demands meticulous attention to detail, excellent math skills, and the ability to prioritize and multitask in a fast-paced environment. You will regularly interact with patients, pharmacists, and other healthcare professionals, requiring strong communication and interpersonal skills. The role involves physical tasks such as lifting items weighing up to 40 pounds, receiving, and storing medications. You will be expected to adhere strictly to all safety protocols and regulatory agency requirements. You will be available to work overtime and additional shifts/schedules as needed.

Why Work with Us

At Beacon Health System, we are more than just a healthcare provider; we are a dedicated community of caregivers committed to enhancing the health and well-being of those we serve. Joining us as a Certified Pharm Tech OP (EGH) means becoming a vital part of a system that values Healthcare excellence, precise Pharmaceutical services, and the application of Science in patient care.

You’ll be empowered to contribute directly to medication safety, inventory control, and patient access programs, gaining invaluable experience in a complex hospital pharmacy. We offer a supportive environment where your accuracy, problem-solving skills, and commitment to compassionate service are highly valued. If you are a driven Pharmacy Technician seeking a challenging role where your contributions make a tangible impact on daily hospital operations and patient outcomes, Beacon Health System offers an excellent opportunity for your career growth.