1840 & Company – Remote (Based in São Paulo, Brazil)
Job Type: Remote
Salary: Negotiable
Industry: Business Process Outsourcing (BPO) / Sales
Job Overview
1840 & Company is a globally recognized BPO provider helping businesses scale faster by delivering exceptional outsourced talent and operational support. We are looking for a skilled and self-motivated Account Manager based in São Paulo, Brazil to join our remote team. In this role, you’ll be responsible for maintaining client relationships, identifying growth opportunities, and supporting clients throughout the full sales and service lifecycle.
If you are passionate about sales, customer success, and business growth, and have a proven track record in account management, this is a fantastic opportunity to elevate your career on a global stage.
Duties and Responsibilities
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Manage and grow assigned client accounts with a focus on retention and satisfaction
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Conduct cold calls to identify potential opportunities and expand business pipelines
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Provide ongoing client support, resolving issues proactively and efficiently
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Collaborate with internal departments to ensure seamless client onboarding and service delivery
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Build trusted advisor relationships with key accounts and stakeholders
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Prepare detailed reports on account status, forecasts, and sales metrics
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Monitor market trends and identify new business opportunities
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Use Microsoft Office Suite and CRM tools to manage communications and track activities
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Ensure timely delivery of solutions that meet client needs and objectives
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Maintain a high level of professionalism and consistent communication
Qualifications
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2–3 years of experience in account management, BPO, sales, or customer service
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Strong cold calling, negotiation, and customer engagement skills
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Excellent written and verbal communication in English (C1 level required)
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Proficiency in Microsoft Office (Excel, Word, Outlook, etc.)
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Exceptional organizational, time management, and problem-solving abilities
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Ability to work independently in a fast-paced, remote environment
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Strong interpersonal skills and a proactive, team-oriented mindset
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Previous experience in international or BPO environments is a plus
Salary and Benefits
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Competitive salary (negotiable based on experience and qualifications)
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Flexible remote work environment
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Opportunities for performance-based incentives and career advancement
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Exposure to international clients and dynamic markets
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Ongoing training and professional development support
Working Conditions
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Fully remote position based in São Paulo, Brazil
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Requires reliable internet access and a dedicated workspace
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Standard working hours aligned with client needs (may involve U.S. business hours)
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Regular use of CRM systems and communication tools
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Must be self-disciplined, goal-driven, and comfortable working independently
Why Work with Us
At 1840 & Company, we believe in building more than just client solutions we build global talent partnerships. You’ll join a team of motivated professionals who are trusted by leading brands worldwide. With a people-first culture and a focus on collaboration, innovation, and empowerment, you’ll find the support you need to grow personally and professionally.
Whether you’re seeking stability or the thrill of working with global markets, 1840 & Company offers the freedom and flexibility to thrive on your terms.
